Professionally recorded phone messages
Stand out from your competitors, explain your products and services, and provide a better caller experience with professionally recorded greetings and on hold messages.
Entertain callers and enhance your brand
Professionally recorded messages will enhance your company’s brand by conveying messages in a friendly, pleasant manner.
You can use on hold messages and to promote new products and business developments, provide instructions, answer frequently asked questions and keep callers entertained whilst on hold.
Greetings & messages
Our range of professionally recorded messages and greetings are integrated with MOVOX’s Cloud PBX phone system. With annual support included in all recording plans, simply tell us when you need to update a greeting and our team will do the rest.
On-hold message
Our professionally recorded on-hold messages keep callers informed and engaged while they wait. Clear, friendly voice delivery helps manage expectations, reduce hang-ups, and maintain a polished customer experience during busy periods
Open / Closed message
Vacation message
Voicemail greeting
Automated menu
auto attendant greetings provide clear, professional call routing that helps callers reach the right team quickly. Carefully scripted and recorded voice prompts ensure your business sounds organised, efficient, and easy to deal with from the first interaction
Professional voice artists
Our professional male and female voice artists deliver clear, confident enunciation and high-quality recordings for on-hold messages and professional phone greetings.
Each message is carefully produced to sound natural, friendly, and consistent with your brand, helping your business present a polished, professional image every time a caller connects or is placed on hold.
Voice styles
Choose from professional male and female voice artists to find the perfect tone for your on-hold messages and phone greetings
Background music
Explore our selection of on-hold music to create the perfect atmosphere and enhance your callers’ experience
On-hold & recorded message plans
Our on-hold and recorded message plans are available on an annual subscription. With support included, we’ll be available when you need to update a message or greeting, add new option, or change your opening and closing hours.
On-hold message plan
Explain your products and deliver a better caller experience
This plan includes
- 140 words, 60 seconds approx.
- Script preparation guidance
- Male or Female voice artist
Critical Information Summary
Automated menu greeting
Funnel callers directly to a department, person or action
This plan includes
- Welcome greeting message
- Up to 4 menu prompts
- Male or Female voice artist
Critical Information Summary
Open/Closed message plan
Automatically play a business hours and after hours message
This plan includes
- 1 business hours message
- 1 after-hours message
- Male or Female voice artist
Critical Information Summary
Vacation message plan
Play a vacation message and let callers know when you’ll return
This plan includes
- 2 vacation messages
- Script preparation guidance
- Male or Female voice artist
Critical Information Summary
Voicemail greeting plan
Personalised voicemail greeting to suit a department or person
This plan includes
- 1 voicemail greeting message
- Srcipt preparation guidance
- Male or Female voice artist
Critical Information Summary
Submit your script
What do you say?
Use your on-hold message to tell customers about new products and developments or answer frequently asked questions. Tell them something of benefit and to make waiting on-hold entertaining.
On-hold messages shouldn’t run any longer than two minutes, in fact one minute should be enough. Be short and sharp, just five to ten-seconds per thought.
Need help?
Download our On-hold message examples for inspiration
About open / closed messages
Set opening and closing times for your operating hours. This allows you to play an automated after-hours message and options for the caller, such as leave a voicemail message, or forward the call to another number.
Direct callers to the right person
If your business receives a large volume of calls, be more efficient and personalised by playing a message to the caller instructing them to select an option that connects them to the right person or department, such as “press 1 for sales”, “press 2 for accounts”. Multiple menus and sub-menus can be created to funnel the caller to a person or specific department.
An automated menu can also dispense non-critical information such as business operating hours, special offers, and minor account updates.
Closing the office for the holidays?
Play an automated message when your office is closed for the holidays. Inform callers of your return date, give instructions to leave a message, or direct them to an alternative contact number. You can schedule a vacation message to automatically play on specific dates and times when someone calls your number.
Voicemail boxes
Voicemail boxes can be created for a person, a department, a group of phones, or even for a particular event. Voicemail messages are sent to your nominated email address as a voice file.
If you have subscribed to our voicemail greeting plan, complete the form opposite to submit your script to be professionally recorded by voice artists.
Everything you need to stay connected
From phones, headsets, to on-hold messaging and Internet solutions, we deliver a fully integrated communications solution tailored to your business.
Need help or ready to get started? Our team is available on 1800 100 800