LEGAL

Our terms, conditions and policy documents

The terms and conditions, policy documents and industry codes on which we rely when supplying products and services to our customers.

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Products and services

When you have an account with us and subscribe to our products and services, the following terms and policies are relevant.

Customer terms

Fair use policy
Support and equipment terms
Critical Information Summaries

Hardware purchases

When you purchase hardware products from us, or use our website, the following terms and policies are relevant.

Online purchasing policy
Returns and refunds policy
Website terms of use

Using our applications

If you use our mobile or desktop softphone or Univox mobile application, the following licence agreements are relevant.

Softphone licence agreement
Univox application licence agreement

Consumer information

Policies, terms and consumer information relating to managing your account and the services you have with us.

Privacy policy
Direct debit terms
Financial hardship policy
Telecommunications Consumer Protections Code
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Our mission

To provide quality communication solutions and first-class personal service that will exceed Customer expectations. Create a desirable workplace where Employees can develop their skills. Provide incentives to our Partners and deliver a return to our Investors.

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