Our legal terms, and policy documents
The terms and conditions, policy documents and industry codes on which we rely when supplying products and services to our customers.
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Products and services
When you have an account with us and subscribe to our services, the following terms and policies are relevant.
Customer terms
Fair use policy
Support and equipment terms
Critical Information Summaries
Hardware purchases
When you purchase hardware products from us, or use our website, the following terms and policies are relevant.
Online purchasing policy
Returns and refunds policy
Website terms of use
Using our applications
If you use our Softphone applications or Univox mobile application, the following licence agreements are relevant.
Softphone licence agreement
Univox application licence agreement
Consumer information
Policies, terms and consumer information relating to managing your account and the services you have with us.
Privacy policy
Direct debit terms
Financial hardship policy
Telecommunications Consumer
Protections Code
Our mission
To provide quality communication solutions and first-class personal service that will exceed Customer expectations. Create a desirable workplace where Employees can develop their skills. Provide incentives to our Partners and deliver a return to our Investors.
Everything you need to stay connected
From phones, headsets, to on-hold messaging and Internet solutions, we deliver a fully integrated communications solution tailored to your business.
Need help or ready to get started? Our team is available on 1800 100 800