USERS Manage users and their access to this account

CRITICAL INFORMATION SUMMARIES

Users with Administrative access to this account will be able to edit and order new plans and services.

It is necessary for us to verify the identity of Administrators for the purposes of billing you, operating the Services and to comply with our legal and statutory obligations under the:

1. Telecommunications Act 1997;
2. Telecommunications (Interception and Access Amendment (Data Retention) Act 2015; and
3. Integrated Public Number Database (IPND).

The IPND is an industry-wide database of phone numbers used to provide directory assistance, operate emergency call services and safeguard national security.

Personal details from your Drivers Licence, Passport, Birth Certificate or other approved identification data source provided by you will be checked with the document issuer or official record holder via third party systems for the purpose of confirming your identity.

Further information about the Document Verification Service can be found at https://www.dvs.gov.au. Use of your personal information is in accordance with our Privacy Policy available at movox.com.au/privacy-policy.

YOU CANNOT DELETE THIS USER

You are unable to delete this user because they have Administrator access on this account.

To delete this user you must create or nominate a new user with Administrator access on the account. Please note that Administrator access requires the user to complete our online ID verification process.

For further information please contact the MOVOX Help Desk on 1800 100 800 from 9am to 5pm Monday to Friday or submit a support ticket via the support tab on this page.