You can appoint an Authorised Representative to deal with MOVOX on your behalf. When you appoint a representative you are giving the person you appoint the authority to deal with us on your behalf as your agent. This means that the representative has the power to act and access information as if they were you. This includes making complaints, changing account details or terminating a contract. You can of course specify limitations of your Authorised [...]
The MOVOX team work hard to provide quality, reliable telecommunications and first class personal service. We’re sorry if you have experienced a problem with MOVOX and we encourage you to contact us on 1800 100 800 before submitting any complaints as we may be able to solve your problem quickly. Our commitment You have a right to complain, and if you do we will deal with your complaint in a fair, efficient, objective manner and [...]