Inbound 1300, 1800 numbers

Inbound phone numbers help you stand out from competitors and leave a memorable impression

What’s the difference between a 1300 and 1800 number?

Inbound 1300 and 1800 numbers have the same features and functions. The difference between 1300 and 1800 numbers are call costs and who is charged for calls.
Callers to your 1300 number will be charged for a “call to 1300 number” by their phone company. The call rate is determined by the caller’s phone company and varies between carriers.
With 1800 numbers the caller can call you from a fixed line anywhere in Australia without charge from their phone company. If the caller uses their mobile phone to call a 1800 number they may incur a charge from their mobile phone carrier.
When a call is connected to your 1300 or 1800 number we will charge the call rate applicable to your MOVOX call plan.

Inbound 1300/1800 plan

Inbound Plan

$15 Per month

Includes 1 x 1300 or 1800 number. No contract term

Call Rates

7.5c per 30 seconds, when a call is answered on your MOVOX phone or softphone

10c per 30 seconds, when a call is answered on a landline number

15c per 30 seconds, when a call is answered on a mobile phone number

Inbound call packs


$103 Per month

Includes 20-hours calls to your 1300/1800 number


$238 Per month

Includes 50-hours calls to your 1300/1800 number


$314 Per month

Includes 70-hours calls to your 1300/1800 number


$381 Per month

Includes 100-hours calls to your 1300/1800 number

Features and benefits



Answer calls in multiple locations based on the location of the caller, call demand and time of day.



Keep your inbound number if you relocate. No need to reprint stationary or advertising material



In the event of an office emergency quickly and easily divert incoming calls to other numbers

Advertise Nationally

Inbound 1300, 1800 numbers are national numbers and not restricted to any particular geographical area such as a (02), (03), (07), or (08) number which are State based.
1300 and 1800 inbound numbers can be configured to be answered based on the time of day, call demand and can be diverted to local branch offices based on the location of the caller.


Smartnumbers are distinctive patterned 13, 1300 or 1800 telephone numbers such as 1300 222 222 and may also be made up from letters of the alphabet that appear on a telephone keypad, such as 1300 FLIGHT (1300 354448).
Businesses and individuals may purchase the rights of use to 13, 1300 and 1800 numbers through the Australian Communications and Media Authority (the ACMA) Numbering System.
Once you have purchased the rights of use to a Smartnumber we can connect the number for use on our inbound 1300/1800 plan.