XPhone softphone user guide (Windows OS)

GETTING STARTED

Before activating your PC softphone, please ensure that the application can access your microphone and camera on your PC. You can test the audio and video connection by navigating to the Testing page which is accessible from the main menu under: Softphone > Preferences > Testing. A green tick will be displayed when the microphone and speaker are connected. Press the play > button to test the microphone and speaker connection.

Your PC will need the following

Internet

Speaker

Microphone

Camera

Headset

REGISTERING THE SOFTPHONE

When you open the application for the first time you will be presented with the Registration screen. You will need your account details to register and activate the application. These details have been emailed to you or your account administrator.

Enter your Username (4-digit extension number), Password, Domain into their associated fields and press 'Register'.

Your application is registered when the Wifi icon in the top right corner is green. If the Wifi icon is red the application is not registered.

REGISTERING THE SOFTPHONE

When you open the application for the first time you will be presented with the Registration screen. You will need your account details to register and activate the application. These details have been emailed to you or your account administrator.

Enter your Username (4-digit extension number), Password, Domain into their associated fields and press 'Register'.

Your application is registered when the Wifi icon in the top right corner is green. If the Wifi icon is red the application is not registered.