ABOUT YOUR BILL

Here you’ll find everything you need to know about your phone bill and other information to assist managing your account and payments to us.
Reading your bill
Your bill has been designed to be easily read with a summary of all charges and account activity on the cover page.

COVER PAGE

1. Account number
2. Invoice number
3. Due date
4. Summary of charges
5. Account activity
6. Your account total
7. Payment methods

PAGE 2

1. Bill history – 12 months
2. Payments received
3. Other charges & credits

Request a payment extension
Our assessment of a payment extension request is at our discretion and based on the information you provide or other information available to us.
  • Your payment request

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Direct Debit Request
Notify us of your payment
  • Details of your payment

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