Where your technical needs fall outside our standard support we offer Advanced Support
Advanced support gives you direct access to a remote technician and covers things like; programming a new device or phone, changes to an existing device or phone settings, check network and router settings, change a call flow or how calls are answered and other technical support requirements.
Charges are calculated on the type of support request and booking duration.
To schedule a time for advanced support please complete and submit the booking form on this page.
1800 100 800
Our help desk is available
Monday to Friday
9:00 AM to 5:00 PM (AEST)
You may find the answer in frequently asked questions